Specifications

toxiCALL® Application Specifications*:

Performance Observations

Based on our testing, faster workstation (CPU) models and speeds will significantly enhance the time required to load a case.

The secondary factor is network speed. Low latency bandwidth can adversely affect the time to load and manage cases. Connections over a wide-area network will introduce slower case load times.

Some environments choose to ensure faster performance by implementing a virtual or hosted solution. Our team is now working with a partner who has experience in both toxiCALL® as well as hosted solutions.

Database Server*

SQL ServerMinimumRecommended
Processor2.0 GHz or HigherMulticore 3.0 GHz or Higher
Memory32 GB RAM64 GB RAM or Higher
Hard Drive1 TB Free Space for OSVaries based on data usage
Operating System*Windows 10 / Windows Server 2019Windows 10/ Windows Server 2019 or Higher
.Net Framework6.0 or higher6.0 or higher
SQL ServerExpress Edition 2019Standard 2019 or higher
Database Server*

SQL Errors During Connection or Updates

If you are having trouble connecting to the SQL Database or running the create process, ensure the following protocols are enabled on the SQL Server Instance:

  • Named Pipes
  • TCP/IP

TLS 1.2 is supported

Client Workstation*

Windows 10 WorkstationMinimumRecommended
Processor1.4 GHz or HigherMulticore 2.5 GHz or Higher
Memory8 GB RAM16 GB RAM or Higher
Hard Drive256 GB Free Space512 GB Free Space
Operating SystemWindows 10Windows 10
.Net Framework9.0 or higher9.0 or higher
Client Workstation*

toxiWEB® IIS Server Specifications* 

Microsoft IIS Server(Internet Information Services)MinimumRecommended
IIS VersionIIS Express 10 or laterIIS Version 10 or later
Processor2.0 GHz or HigherMulticore 3.0 GHz or Higher
Memory8 GB RAM16 GB RAM or Higher
Hard Drive256 GB Free Space512 GB Free Space or Higher
Operating System*Windows 10 / Windows Server 2019Windows 10/ Windows Server 2019 or Higher
.Net Framework9.0 Hosting Bundle9.0 Hosting Bundle or higher
IIS Server for toxiWEB® Specifications*

toxiWEB® Web Browser Based Client Workstation*

BrowserMinimumRecommended
Web Browsers supportedtbdtbd – Goal is multi-browser and platform support
(e.g. iOS, Android, Windows, Linux, etc.)
Processortbdtbd
Memorytbdtbd
Hard Drivetbdtbd
Operating Systemtbdtbd
Client Workstation*

* All specifications are currently anticipated specifications and are subject to change. Database size storage estimates are not available at this time. We anticipate the database storage requirements to be notably higher than the toxiCALL® 4 implementation due to additional data being stored in the database. Please note all specifications are only guidelines and actual requirements will vary significantly based on utilization and data collection for each client implementation.