---
title: Migration Synchonization
description: Migration Synchronization allows toxiCALL® to perform dual migration between toxiCALL® 4 and 5. This enables both databases to stay current with case information, helping minimize the stress of migrating to an entirely new toxiCALL® platform. It also lets you decide…
url: "https://toxicalldemo.com/docs/tox5migration/migration-synchonization/"
updated: "2024-10-19"
category: Configuration
---

# Migration Synchonization

Migration Synchronization allows toxiCALL® to perform dual migration between toxiCALL® 4 and 5. This enables both databases to stay current with case information, helping minimize the stress of migrating to an entirely new toxiCALL® platform. It also lets you decide when your team is ready for a full changeover to toxiCALL® 5.

As of October 2024, the Migration Synchronziation is designed to run as a desktop application. This **requires** the workstation/server is logged-in to allow the application to run. As we fine-tune details from client feedback, we will convert the application to run as a service and allow it to run when the workstation/server is on but **not logged in**.

## Synchronization Options

### toxiCALL® 5 Synchronization Configuration

By default, toxiCALL® is configured to automatically send cases to the toxiCALL® 4 database. This requires the toxiCALL® 4 database to be configured within the [Database Connection](https://toxicalldemo.com/docs/tox5migration/database-configuration/) for each workstation.

1. Confirm the toxiCALL® 4 database connection is configured correctly.
   - This is required per workstation when configuring the database connection.
2. Select Program Options from the left Menu Bar.
3. Confirm that "Migrate Case On Save To Old Database" has been selected.
   - This is set to **True** by default.

![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2024/10/image-17.png?resize=1024%2C611&ssl=1)

### Migration Tool Configuration

After the [toxiCALL® System Tables](https://toxicalldemo.com/docs/tox5/flex-updates-system-tables/) are updated and the initial migration has been performed, you are ready to turn on Migration Synchronization.

![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2024/10/image-18.png?ssl=1)

## Start Synchronization

![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2024/10/image-19.png?ssl=1)

![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2024/10/image-20.png?ssl=1)

---

### Discover more from toxiCALL® 5 Updates

Subscribe to get the latest posts sent to your email.