---
title: "toxiCALL® 5 & toxiWEB® Overview"
description: "## CAS Business Approach - **Specialized Development**: Focusing exclusively on the needs of poison control centers to deliver unmatched functionality and relevance in our software. - **Client Empowerment**: Involving clients in the development process to create a truly collaborative and…"
url: "https://toxicalldemo.com/docs/tox5/toxicall-5-toxiweb-overview/"
updated: "2025-09-13"
category: Getting Started
---

# toxiCALL® 5 & toxiWEB® Overview

## CAS Business Approach

- **Specialized Development**: Focusing exclusively on the needs of poison control centers to deliver unmatched functionality and relevance in our software.
- **Client Empowerment**: Involving clients in the development process to create a truly collaborative and user-focused experience.
- **Sustainable Growth**: Ensuring financial sustainability and ongoing innovation through a stable and transparent subscription model.
- **Excellence in Service**: Providing top-tier customer support and training to ensure our clients can maximize the potential of our software solutions.

## Predictable Pricing Model

Implementing an all-inclusive subscription model that covers:

- **Support**: Comprehensive customer support available when needed.
- **Updates**: Regular software updates and enhancements.
- **Consulting**: Business consulting services to help clients optimize their operations.
- **Training**: Extensive training programs to ensure effective use of our software.
- **Customization**: Tailored development and customization based on client feedback, included within the subscription.
- **No Hidden Costs**: Eliminating per-seat fees and other hidden charges, allowing clients to budget confidently.

## Flexibility and Versatility

- **Multi-Platform Support**:
  - **Windows**: Compatible with desktop environments, ensuring seamless integration with existing systems in many organizations.
  - **Web**: Accessible via web browsers, allowing for easy access from any device with an internet connection, enhancing flexibility and remote accessibility.
  - **Tablet**: Optimized for use on tablet devices, providing mobility and convenience for users who need to access the software on the go.

- **Data Ownership and Control**:
  - **Data Sovereignty**: Poison centers retain full ownership and control over their data, ensuring that they can manage, access, and secure their data according to their own policies and regulatory requirements.

- **Deployment Options**:
  - **On-Premises**: Can be installed and run on local servers within the poison center, giving full control over the hardware and environment.
  - **Cloud**: Implement your own cloud deployment, leveraging remote servers for hosting the application, which can reduce local IT infrastructure requirements and enhance scalability.
  - **SaaS (Software as a Service)**: Choose your own provider for a SaaS solution, where the software is provided as a subscription service and maintained by the provider, minimizing the need for in-house IT maintenance and support.

## toxiCALL® Value

- **Best Value with predictable pricing**
- **Subscription Model offers predictable Pricing**
  - No Support Costs
  - No Development Costs
  - No per-user Fees
  - No Invented Fees
  - 24/7 Technical Support Included
- **Business Level Support Included**
  - Assistance with solving business solutions
  - Direct feedback to our team to request features, reports, etc.

## ToxiCALL® 5 Upgrade

### What is Required for Next Steps?

- **Request time to work with CAS Team**
  - To ensure a solid feedback path, we will stage the implementation with poison centers based on needs and availability
- **Setup a Testing Environment**
  - toxiCALL® 4 and toxiCALL® 5 databases must be on the same SQL Server Database
  - Identify needs and usage of archive databases
- **Test Migration and usability**
  - Ensure data is migrated correctly
  - Identify data fields to be moved to proper fields (e.g., DOB, EMR)
  - Ensure the toxiCALL® 5 has the features you require for each phase
- **Begin Phased Implementation**
  - Schedule time with CAS Support to ensure all goes well

## toxiCALL® Links

[toxiCALL® SPI Overview](https://toxicalldemo.com/docs/tox5/toxicall-spi-overview/)

[toxiCALL® Managers Overview](https://toxicalldemo.com/docs/tox5/toxicall-managers-overview/)

[toxiCALL® 5 Implementation](https://toxicalldemo.com/docs/tox5migration/toxicall-5-implementation/)

## toxiWEB® Details

[toxiWEB® Overview](https://toxicalldemo.com/docs/tox5/toxiweb-overview/)

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