---
title: Work Local Only Mode in toxiCALL® 4
description: "Work Local Only mode is used when performing upgrades to SQL Server and in some instances for toxiCALL® 4 upgrades. It can also be used during scheduled SQL Sever maintenance. ## Enable Work Local Only Mode 1. Request specialists download…"
url: "https://toxicalldemo.com/docs/tox4/work-local-only-mode-in-toxicall-4/"
updated: "2022-08-02"
category: toxiCALL® 4 Common Questions
---

# Work Local Only Mode in toxiCALL® 4

Work Local Only mode is used when performing upgrades to SQL Server and in some instances for toxiCALL® 4 upgrades. It can also be used during scheduled SQL Sever maintenance.

## Enable Work Local Only Mode

1. Request specialists download any cases they wish to manage in toxiCALL® 4 during the SQL downtime to their local database.
   - Advise specialists that the Network Database will not be available until their workstation has been upgraded.
   - Specialists should **not** click on the link to attempt to re-connect to the network database.
2. Have all specialists enter “**Work Local Only**” mode.
   - Close all case windows, then close the search window.
   - Open the search window by clicking on the local database icon.
   - Select “**File**” > “**Database**” > “**Work Local Only…**”
   - ![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2022/08/image-6.png?ssl=1)
3. Shutdown any Batch Queue processes running in the poison center.
   - **NOTE**: The latest version of ToxAutoUpload service, if installed, may continue to run.
4. Request your local Database Administrator (DBA) perform a “**Full**” backup of the toxiCALL® 4 production databases.“**ToxiNet**” and “**ToxiNetUser**” (Adjust these names to match your database names)
5. The maintenance or scheduled work can now proceed.

## Exit Work Local Only Mode

After the SQL Server is back online again, users can click the ![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2022/08/image-7.png?ssl=1) icon on the toolbar. This will check to confirm the network is available. When the network is available, the network will return to the standard network image ![](https://i0.wp.com/toxicalldemo.com/wp-content/uploads/2022/08/image-8.png?ssl=1) indicating the network database is now available.

You can now upload the cases on your local database and continue to use toxiCALL® 4 normally.

**Important:**
If you are performing an upgrade to toxiCALL® 4, please refer to the upgrade notes to see if additional steps are required to update your local database prior to uploading cases.

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